# AI **Sense** ## Best practices and thought leadership on Advanced AI for business ### [Impact of LLMs and Generative AI on Reducing Banking Fraud](/content/how-llms-and-generative-ai-reduce-bank-fraud/index.html) When it comes to banking fraud, AI technology such as Large Language Models (LLMs)... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 5 Minute Read --- ### [The Game-changing Characteristics of AI Copilots for Customer Service](/content/characteristics-of-ai-copilots-for-customer-service/index.html) Taking Customer Experience to the Next Level with AI Copilots for Customer Service Good... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 3 Minute Read --- ### [Conversational AI in Banking: Transforming Customer Experience](/content/conversational-ai-in-banking/index.html) The Digital Banking Revolution Have you noticed how banking experience has fundamentally changed in... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 6 Minute Read --- ### [What Are LLM Apps?](/content/what-are-llm-apps/index.html) Most people, by now, are familiar with LLMs (Large Language Models) like ChatGPT, Gemini... By [Conor ONeill](/content/author/conor-oneillservisbot-com/ "Posts by Conor ONeill"/index.html) 4 Minute Read --- ### [The Impact of Large Language Models (LLMs) Beyond Automation](/content/the-impact-of-large-language-models-llms-beyond-automation/index.html) I’d like to circle back to the recent webinar, hosted by National Mortgage News,... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 5 Minute Read --- ### [A Discussion on Generative AI – Doing it Right, Doing it Safely](/content/generative-ai-doing-it-right-doing-it-safely/index.html) Following a recent webinar, hosted by National Mortgage News, that I had the pleasure... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 6 Minute Read --- ### [Generative AI in Documentation: A Game-Changer](/content/generative-ai-in-documentation-automation/index.html) The Documentation Burden: A Common Business Challenge Despite the digitization of many aspects of... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 4 Minute Read --- ### [What is Retrieval-Augmented Generation (RAG) and Why is it so Relevant?](/content/what-is-retrieval-augmented-generation-rag/index.html) Setting the Scene for Retrieval-Augmented Generation (RAG) Before defining Retrieval-Augmented Generation and all the... By [Conor ONeill](/content/author/conor-oneillservisbot-com/ "Posts by Conor ONeill"/index.html) 8 Minute Read --- ### [How LLM Solutions Help Manage Risk and Compliance for Mortgage Companies](/content/llm-solutions-for-risk-and-compliance-management-for-mortgage-companies/index.html) Why Large Language Models (LLMs) are a Good Fit for Risk Management and Compliance.... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 5 Minute Read --- ### [Security and Compliance Safeguards for Generative AI Enterprise Solutions](/content/security-and-compliance-safeguards-for-generative-ai-enterprise-solutions/index.html) Enterprises Can’t Ignore Generative AI It’s impossible to ignore the significance of Artificial Intelligence... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 4 Minute Read --- ### [How Generative AI impacts Brand Identity](/content/generative-ai-impacts-brand-identity/index.html) Why is Brand Identity so important in Today’s AI-Driven World Brands are at the... By [Kristen Muckleroy](/content/author/kmuckleroy/ "Posts by Kristen Muckleroy"/index.html) 4 Minute Read --- ### [Mortgage Marketing Reinvented: The Impact of Advanced AI Assistants on Lead Conversion](/content/mortgage-marketing-reinvented-advanced-ai-assistants/index.html) Download EBook: The Use Cases for Generative AI in Mortgage The Shifting Landscape of Mortgage... By [Kristen Muckleroy](/content/author/kmuckleroy/ "Posts by Kristen Muckleroy"/index.html) 5 Minute Read --- ### [How Generative AI Elevates the Borrower Experience in Mortgage Servicing](/content/how-generative-ai-elevates-the-borrower-experience-in-mortgage-servicing/index.html) Download EBook: The Use Cases for Generative AI in Mortgage Borrower Experience and the Mortgage... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 5 Minute Read --- ### [How Generative AI is Changing the Mortgage Servicing Industry](/content/artificial-intelligence-mortgage-servicing/index.html) Download EBook: The Use Cases for Generative AI in Mortgage Mortgage AI: Transforming the Servicing... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 7 Minute Read --- ### [Exploring Business Use Cases for Generative AI Solutions](/content/exploring_business_use_cases_for_generative_ai_solutions/index.html) A New Wave of Business Innovation led by Generative AI The business use cases... By [Cathal McGloin](/content/author/cmcgloin/ "Posts by Cathal McGloin"/index.html) 5 Minute Read ---